FAQS
Frequently Asked Questions (FAQs)
Welcome to the Resemble Help Center. Below you’ll find answers to some of the most common questions our customers ask. If your question isn't listed, feel free to contact us we’re always happy to help.
1. What is Resemble?
Resemble is a modern fragrance brand offering high-quality perfumes inspired by luxury scents without the luxury price tag. Our perfumes are carefully crafted to deliver long-lasting impressions at accessible prices.
2. Are your perfumes original or inspired?
Our perfumes are inspired by iconic luxury fragrances. They are not replicas or fakes they are our own interpretations, blended with high-quality ingredients to offer a similar experience at a fraction of the cost.
3. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery across Pakistan. Please note:
Advance payment may be required in some cases (e.g., high-value or customized orders).
You’ll receive a confirmation message before dispatch.
4. How long does delivery take?
We deliver all over Pakistan. Standard delivery time is:
2–4 working days for major cities
3–6 working days for other areas
5. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS. You can track your parcel using the Leopards Courier tracking page.
6. Do you accept returns or exchanges?
Due to hygiene and product integrity, we do not accept returns on opened or used perfumes. However, if your item arrives damaged or incorrect, please contact us within 24 hours of delivery with photos, and we’ll make it right.
7. How can I contact customer support?
You can reach us via:
📧 Email: resembleperfumes@gmail.com
📱 Instagram: @resembleperfumes
We respond within 24–48 hours, Monday to Saturday.
8. Do you offer gift wrapping or custom messages?
At the moment, we do not offer gift packaging, but we’re working on adding that soon! Stay tuned to our social pages for updates.
9. Are Resemble perfumes suitable for gifting?
Absolutely! Our elegant packaging and premium fragrance experience make Resemble perfumes a great gift choice for any occasion.
Don’t see your question here?
👉 Head over to our Contact Us page and we’ll be glad to assist you.